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Privacy Policy

Your privacy is important to us. Last updated: October 2025

Data We Collect

  • • Contact information (name, email, phone number)
  • • Location data (GPS coordinates, address)
  • • Usage data (app interactions, food rescue activities)
  • • Device information (for app functionality)

How We Use Your Data

  • • Match surplus food with nearby NGOs
  • • Optimize delivery routes for transporters
  • • Provide analytics on food rescue impact
  • • Improve our matching algorithms
  • • Send important service notifications

Data Protection

We use industry-standard security measures to protect your data. Your information is encrypted in transit and at rest. We never sell your personal data to third parties.

Your Rights

  • • Access your personal data
  • • Correct inaccurate information
  • • Delete your account and data
  • • Opt out of marketing communications
  • • Data portability (download your data)

Data Sharing

We only share your data with trusted partners necessary for service delivery. This includes transport partners for deliveries and verification services for safety compliance. We never sell or lease your personal information to third parties.

Cookies and Tracking

We use essential cookies to ensure proper functionality of our platform. Optional cookies help us improve user experience and analyze usage patterns. You can control cookie preferences in your browser settings.

Data Retention

We retain your data only as long as necessary for service provision and legal compliance. Account data is retained for active accounts, and deleted accounts are purged within 30 days unless required for legal purposes.

International Transfers

Your data may be processed in countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

Contact Us

For privacy-related questions, contact us at privacy@foodconnect.asia or through the contact form in our app. We respond to privacy inquiries within 48 hours.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or in-app notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

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